Are your Label’s waterproof?

Yes our labels are waterproof!  They are dishwasher, microwave, and washer, dryer safe.  All of our labels are “Peel & Stick”  It is advised you wait 24 hours before washing clothing or putting the labels in the dishwasher.  They are very durable and long lasting

“Stick with Us & Your Stuff will Stick with You!”

Can I put more than one name on a Label?

Unfortunately we can only use one name per label set.  You can add the first and last name – some people prefer to add just a first or last name.  Generally names are a maximum of 20 characters long.  We can try and squeeze a name – however it would be smaller on the label.

We have one set which you can add 2 different names.  It is the “SIBLING SET”.  It is unique to Elora Label Company.  You can add 2 names, 2 ICON choices, and 2 colour combination choices.  Ask us about ordering for a ‘3rd child special!’


Do I have to sign up for a PayPal Account?

No you do not need to have a PayPal Account – you can easily use your Visa or Mastercard without having to sign-up for a PayPal Account. If you do have a PayPal Account you can choose to pay for the products with that.

Do you have a Label Pre-viewer?

As a new company, unfortunately we do not have a Label Pre-viewer to offer you at this time. We have provided pictures to help you preview various Label Packages with various colour combinations and designs. The printed colours may vary slighty from the pictures on the website.

Do you offer Gift Certificates?

Yes we are happy to provide Gift Certificates for the Elora Label Company. You can purchase denominations of $10, $25 and $50 from our online store. You can call us at 1 (519) 766 – 3331  or email us at info@eloralabel.com if you would like to order a gift certificate in a custom amount. You can add a recipient name and short message to your gift certificate as well. When ordered from our online store, a paper gift certificate will be issued and mailed to the shipping address provided. The gift certificate will contain a code for use in our online store, but may also be used for phone and email orders.

How do I Order Labels?

We offer different options for you to order from the Elora Label Company.

1. Here at our website at https://www.eloralabel.com (we are open 24 hours – 7 days a week! )

2. Email us at info@eloralabel.com

3. By phone at (519) 766-3331

How do I use my Gift Certificate?

Elora Label gift certificates may be used at our online store, or when placing a phone or email order. Each gift certificate contains a unique one-time use code. When checking out, you will see a field at the bottom of your shopping cart to “Apply Coupon”. Please enter your unique code in this field and click “Apply Coupon”. If your order amount is less than the gift certificate, a new code will be issued to you for the remaining balance after your order has been fulfilled. Gift certificates do not expire.

How Secure is your Site?

We have implemented SSL Certification so that all of your personal  information can be safely transmitted on the site. All of our transaction processing is done securely through Paypal (including VS & MC & PayPal Account).

I have a question which I don’t see answered on your FAQ?

If you have any questions or concerns about the Elora Label Company please feel free to call us at (519) 766-3331 during business hours, M-F 9:00 am to 4:30 pm. Email us at info@eloralabel.com

My labels are hard to peel off / and or some of the backing paper is coming off with the label. What do I do?
This can occur on occasion. There is nothing wrong with your labels. You may need to use your fingernail, tweezers or sharp knife to
remove the label from the backing paper. If the backing paper peels off with the label. The two can be separated or split by using a sharp knife
to peel them apart.
What are Shipping & Transit Times for the Delivery of the Labels?
We will make every effort to dispatch and ship your labels promptly to you.  Please allow 2-4 Business Days for orders to be dispatched.   During some busy times, orders may on occasion take longer and dispatch times may be extended.  Please refer to our shipping times guide in our (FAQ) for shipping times or our shipping section of the checkout.
If orders are placed on Statutory Holidays, allow for extra shipping times.  Rural Routes or Suburban areas may take longer.  Shipping times are estimates only and cannot be guaranteed except for Priority Post.  Elora Label Company cannot be held responsible for lost mail or for delays in the Canada Postal Service.  Please contact us info@eloralabel.com / (519) 766-3331 for any questions or concerns.
Standard  Express Priority
Canada FREE
(2 to 10 Bus. Days)
$12.50 in ON & QC
(1-2 Bus. Days)

$19.50 outside ON & QC
(2-3 Bus. days)

(1-2 Bus. Days Guaranteed)
U.S.A. $3.95
(6-12 Bus. Days)
(6-10 Bus. Days)
(1-2 Bus. Days Guaranteed)
All Other Countries $8.00
(2-6 Bus. Weeks)
(6-10 Bus. Days)
(4-7 Bus. Days Guaranteed)
What is your Privacy Policy?

We do not provide anyone with your private information – we will only send you information with your consent. We know how important Privacy is and we strive to respect every customers rights.

What is your return policy?

If you are not happy with your labels we want to know.  Please let us “make it right” or we will be happy to provide a full refund  within 30 days of your purchase.   All of our products are 100% guaranteed!